MANAGING AND LEADING CHANGE

COURSE INTRODUCTION

Change is simply the way the world works, and in business it can be the difference between success and failure. But there has to be a reason for the change, and the reason has to make sense to those who are being asked to make the change. Managers who step in and start making changes without a plan to support the initiatives are asking for trouble. Our first section introduces the change model we will explore throughput the course.

COURSE OBJECTIVES

Identify the forces that impede change Leverage a proven framework to successfully lead the change process Manage resisters and leverage supporters to make the change happen Sustain the change so things don’t slip back to the old ways of doing things Build an organization that embraces change as a way of life